Your Mobile IT Department . . . "Don't Worry, We're On Our Way!"™
Service Order # :
Client Name
Technician
Computer Functions
Internet Access
Dial-up/Cable/DSL/Wireless		 I have connected and it is stable
I can connect but it is not stable
I can not connect
I think I have problems with my Internet Provider
Email Access I have sent and recieved an email
I have sent an email but not recieved a response
I have not recieved a response from my provider
Printing Test Page printed OK
Not able to print
I don't have a printer
Hardware
Sound I can hear music
I can not hear music
I don't have sound
CD/DVD I can read CD's and DVD's
I can only read CD's
I can not read CD's or DVD's
Digital Camera I have connected my Digital Camera and can download the pictures
I can not download my pictures
I don't have a Digital Camera (But would like to get one)
USB Device(s) I have tested my USB device(s)
My USB device(s) do not function
I don't have any USB devices
Software
Anti-Virus My anti-virus is updated and functioning
My anti-virus is functioning but not updated
My anti-virus is not functioning
I do not have anti-virus
Anti-Spyware My anti-spyware is updated and functioning
My anti-spyware is functioning but not updated
My anti-spyware is not functioning
I do not have anti-spyware
Please ask your technician if you have questions about any of the above