Your Mobile IT Department . . . "Don't Worry, We're On Our Way!"

PCTechs "On Call" offers a wide array of PC and Internet services.

The services provided by PCTechs "On Call" cover all areas of PC repair: PC Repair, Virus/Spyware Removal, PC Upgrades, Networking, Security, Data Backup, Software Training-Support, Multimedia, Group Training Classes, and Home Electronics Set-Up. Just complete and submit our online form to find out how we can provide a solution that makes sense for your residential or business needs.

PC Repair

Computers are sensitive machines with fragile components that often succumb to seemingly minor occurrences such as household dust, moisture, falls, overheating, power surges, software bugs, etc. PCTechs "On Call" dispatches Technicians well trained in troubleshooting all hardware and software issues that may arise. Let one of our Techs assess your needs, discuss the pitfalls of the call, and provide comprehensive options that make sense for your situation.

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Virus/Spyware Removal

There are many security threats that arise from surfing the web and exchanging email. Viruses and Spyware can cause annoyances such as pop-ups and can also cause detrimental effects to your computer such as data loss and identity theft. It is important to have a strong anti-virus and anti-spyware application with up-to-date virus/spyware definitions to best protect your computer. Sometimes the most cautious of web surfers can contract a virus, and these threats are evolving everyday. PCTechs "On Call" Technicians pride themselves on keeping current with the latest anti-virus and anti-spyware removal tools/techniques. Let us show you how to use these powerful applications, so that you can be a more educated computer user.

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PC Upgrades

Computer technology is one of the fastest moving industries in the world. Hardware and Software are constantly being improved; faster than we can replace our current computers. Rather than purchasing a completely new system, let our Technicians evaluate your computer to see if an upgrade is a viable option. PCTechs "On Call" will provide upgrade solutions such as installing RAM, adding a larger hard-drive, or the most current operating system to improve your computer's performance, at a fraction of the cost.

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Networking

PCTechs "On Call" Technicians are highly trained in home and business networking. Good networks begin with a solid network plan. Our Techs come to your location to learn your specific requirements and then begin planning the network. When you and your Tech agree on the best plan of action, we get the system installed and you comfortable with the operations. Enjoy the mobility of a wireless network, freedom of file sharing, and convenience of printer sharing.

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Security

For PCTechs "On Call" Technicians, "Security" always goes hand-in-hand with Networking. All security issues and vulnerabilities are discussed at length where networks are involved. We cover the latest antivirus and software options available for keeping your family safe from threats and predators on the Internet. As described above in the "Virus/Spyware Removal" section, security is also an important issue to basic web-surfers.

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Data Backup

PCTechs "On Call" Technicians can not stress enough the importance of backing up important documents, photos, and music on your PC, as minor hardware and software failures may result in significant and sometimes irreversible data loss. Let the Techs help you find the best form of backup option to fit your needs.

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Software Training-Support

PCTechs "On Call" Technicians offer general training on a wide variety of software applications, such as: Vista, XP, ME, 2000, 98, MS Office Suites, Financial, Graphics, Security, and Proprietary software (help desk assistance may be required in some cases).

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Multimedia

PCTechs "On Call" Technicians can offer training on a wide variety of FUN things to do with your computer: iPod© or MP3 player setup, Converting old CD collections into usable MP3 files, Digital Cameras, PDA's, Blackberry, Bluetooth, Transmitting photo and music collections to your television and home stereo.

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Group Training Classes

Health and Fitness clubs offer aerobic and yoga classes for Clients that want focused training. PCTechs "On Call" is a great place for supplemental training. We gather twice a month for group classes. In these classes, you will gain a better understanding of the featured program. Classes are held at our location from 7-8pm on the first and third Wednesday of the month. Our featured program is Microsoft PowerPoint, and you can expect to see more applications covered in forthcoming training programs.

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Home Electronics Set-up

Some people have few problems setting up various home electronics, or have a friend that can help them out. PCTechs "On Call" is a friend you can call for set-up assistance of popular electronics, such as: DVD Players and Recorders, Home Theater Systems, Tivo DVR's, Digital Video Recorders, VCR's, DIRECT TV & Digital Cable TV, Home Audio and Speakers, Satellite Radio, Video Games Consoles, and Multi-Item Remote Controls.

PCTechs "On Call" is here to not only connect these items for you, but assist you in building your product knowledge to a proficiency level of your choice.

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